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This Vacancy has closed.

SEND Project Support Officer

  • Employer: Surrey County Council
  • Reference: orbis/TP/119312/1271
  • Published: Mon 22/03/2021, 10:10 AM
  • Closing on: Thu 15/04/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,641 per annum
  • DBS Check: Yes
  • Location: Woking

The SEND system in Surrey is undergoing a period of significant change. In the context of increasing demand, increasing need to deliver value for money and our ambition to ensure the most positive outcomes for children with SEND, we have embarked upon a journey of significant transformation across the SEND System. This is being achieved through transformation programmes that are critical to our ambition to support to children to thrive in their local schools and communities and develop independent and fulfilling lives, whilst ensuring that our services are effective and financially sustainable.

The projects cover a range of areas such as inclusion, value and sufficiency but are all ultimately about changing ways of working, changing relationships and behaviours, and improving outcomes for our communities.

The Project Support Officer will play a key role in supporting and coordinating the smooth running of programme activity and monitoring delivery. You will be involved in forward planning for routine meetings and engagements and helping to communicate the progress of the programme delivery and outcomes through reporting mechanisms. You will develop and maintain effective working relationships with internal colleagues and external partners at all levels to facilitate information sharing for the senior leadership team, council committees and partnership groups.

You will be expected to ensure project work is adequately prepared for, planned and resourced. In this role you will support projects and services in delivering to high standards, on time and within budget. Coordinating elements of programme delivery and managing administrative tasks will be key aspects of the role.

In this role, you will have the following key responsibilities:

  • Provide support to the Programme Manager, PMO and project leads in the delivery of the SEND Transformation programme, in line with agreed objectives, outcomes and stakeholder expectations
  • Support progress tracking, coordination of reporting functions and escalate any risk and issues to ensure that the programme is delivering as planned. 
  • Maintain tools to support project planning, financial monitoring and budget management
  • Manage information management systems including SharePoint
  • Coordinate programme team meetings, workshops and engagement events 
  • Support the use and effectiveness of programme communications channels, including developing tools for collating feedback and tracking engagement with diverse stakeholder groups
  • Maintain high levels of quality and customer service with colleagues, external stakeholders and members of the public

We are looking for people with:

  • Strong project support skills and experience of working within project environments, particularly in local government or similar setting
  • Ability to provide excellent customer service
  • Educated to 'A' level standard or equivalent experience
  • Excellent IT skills, including knowledge of MS Teams, Outlook, Word, Excel and PowerPoint
  • Confident use of Share-Point sites to support management information
  • Experience and/or knowledge of SEND services and interest in social, educational and community services would be desirable, but is not essential (we are not looking for subject matter experts)

For more information, please find the full job description attached below.

If you are a driven, enthusiastic and ambitious Project Support Officer then we want to hear from you!

Additional Information

The roles are fixed term for one year with the potential to extend depending on the needs of the projects. The starting salary is from £27,641 per annum and is accompanied by a generous holiday and benefits package. Please note, it is policy for new employees to commence at the beginning of the salary range with limited exceptions. The roles are scoped as full time, but we would encourage individuals with flexible working requirements to apply.

The roles will be formally based in Woking and some travel to other venues in Surrey will be required for specific meetings or workshops. However, during the COVID-19 restrictions, home-working is in place and post COVID-19 the proposal is to retain an agile workforce approach, including home working and flexible use of local offices in Surrey. We will make sure you have everything in place to do this effectively, including training in Microsoft Teams.

This advert closes at 23:59 on 15.04.2021 with interviews to follow.

Contact Details  

For an informal discussion please e-mail cflworkforceteam@surreycc.gov.uk with SEND Project Support Officer as your subject.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Company Information

Our Values

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.

  • Employer: Surrey County Council
  • Reference: orbis/TP/119312/1271
  • Published: Mon 22/03/2021, 10:10 AM
  • Closing on: Thu 15/04/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,641 per annum
  • DBS Check: Yes
  • Location: Woking

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