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This Vacancy has closed.

Customer Service Advisor

  • Employer: Guildford Borough Council
  • Reference: 3/21/159600
  • Published: Thu 22/07/2021, 10:30 AM
  • Closing on: Fri 30/07/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £23,480 - £36,004
  • DBS Check: Yes
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB, Surrey
  • Do you enjoy helping people?
  • Are you able to work under pressure?
  • Are you able to juggle multiple priorities simultaneously?
  • Are you IT proficient?

If this sounds like you then this could be an exciting opportunity for you to join our Customer Service team. 

We are looking for enthusiastic and committed team players to join us to deliver the highest standard of customer services to our internal and external customers.

Applicants will need to demonstrate previous customer service experience as well as excellent verbal communication skills and IT proficiency. We are seeking applicants with the ability to analyse information, plan, monitor and use their own initiative, and most importantly be customer focused at all times. Previous contact or call centre experience is desirable.

In return, we offer a generous annual leave entitlement, pension scheme, childcare vouchers and pleasant working environment near to the town centre.

If you are interested in this busy and varied role, please apply online. 

 

For an informal chat about the role, please contact Jane Brown (Customer Service Team Leader) on 01483 445053.

The closing date for applications is Friday 30th July 2021.

First stage telephone interviews will be held on Tuesday 3rd August 2021.

Second stage interviews will be held on Wednesday 4th or Thursday 5th August 2021.

Downloads

  • Information for candidates
  • Organisational Culture framework
  • Reference form for posts with DBS check (enhanced or regulated only)
  • Reference Form for posts with no DBS standard or enhanced check
  • Customer Service Advisor Role Profile
  • Employer: Guildford Borough Council
  • Reference: 3/21/159600
  • Published: Thu 22/07/2021, 10:30 AM
  • Closing on: Fri 30/07/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £23,480 - £36,004
  • DBS Check: Yes
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB, Surrey

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