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Customer Service Advisor (Level 1)

  • Employer: Guildford Borough Council
  • Reference: 3/21/173104
  • Published: Thu 18/11/2021, 9:11 AM
  • Closing on: Fri 03/12/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £23,480 - £27,157 per annum
  • DBS Check: No
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB, Surrey

Customer Service Advisor

Salary range £23,480 - £27,157 per annum

• Do you enjoy helping people?
• Are you able to work under pressure?
• Are you able to juggle multiple priorities simultaneously?
• Are you IT proficient?

If this sounds like you then this could be an exciting opportunity for you to join our Customer Service team. 

We are looking for enthusiastic and committed team players to join us to deliver the highest standards of customer services to our internal and external customers.

Applicants will need to demonstrate previous customer service experience as well as excellent verbal communication skills and IT proficiency. We are seeking applicants with the ability to analyse information, plan, monitor and use their own initiative, and most importantly be customer focused at all times. Previous contact or call centre experience is desirable.

In return, we offer a generous annual leave entitlement, pension scheme, childcare vouchers and pleasant working environment near to the town centre.

If you are interested in this busy and varied role, please apply online at www.guildford.gov.uk/jobs.  Please note that we do not accept CVs. 

For an informal chat about the role, please contact Jane Brown (Customer Service Team Leader) on 01483 445053 or Ed Badger (Customer Services & Tourism Team Leader) on 01483 445054

Closing date for applications is Friday 3rd December 2021

Interview & Assessment will be held on Wednesday 8th December 2021

Downloads

  • Information for candidates
  • Organisational Culture framework
  • Reference form for posts with DBS check (enhanced or regulated only)
  • Reference Form for posts with no DBS standard or enhanced check
  • Job profile

Apply Now

  • Employer: Guildford Borough Council
  • Reference: 3/21/173104
  • Published: Thu 18/11/2021, 9:11 AM
  • Closing on: Fri 03/12/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £23,480 - £27,157 per annum
  • DBS Check: No
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB, Surrey

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