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map Surrey Heath Runnymede Spelthorne Richmond Elmbridge Kingston Epsom & Ewell Woking Guildford Waverley Mole Valley Reigate & Banstead Tandridge

Support Worker

  • Employer: Surrey County Council
  • Reference: orbis/TP/2505/23182
  • Published: Wed 27/04/2022, 10:29 AM
  • Closing on: Wed 01/06/2022, 0:59 AM
  • Working Pattern: Flexible Hours
  • Hours: 0.0 hours per week
  • Salary: £11.69 per hour + annual leave allowance
  • DBS Check: Yes
  • Location: Banstead

The starting salary for this position is £11.69 per hour plus a 15% annual leave allowance.

Are you looking for a new opportunity to develop your career in Adult Social Care?

Arundel is a registered Residential Care Home, providing a 24-hour personalised support service for up to 13 individuals. We support people with learning disabilities and people with autism aged eighteen and up, with the emphasis on enabling the residents to live as independently as possible. We support residents of all genders, who have a variety of abilities and support needs.

Arundel is arranged into four units: Sapphire, Azure, Jade and Colman’s Cottage. Colman’s Cottage (our separate short breaks wing) allows up to 5 people to access breaks with very little disruption to our residents. This area has its own kitchen which we can use to develop peoples’ skills while they stay with us. We have four staff plus a shift leader, who has overall accountability for the shift, as well as an on-call manager. During the night we have one person sleeping in and a waking night staff member.

Supported Living Service

We offer support to individuals living in on-site supported living accommodation and to individuals living in their own homes.

About the Role

At Surrey we are always keen to hear from both experienced and inexperienced applicants who are looking for an opportunity that will allow them to help make a difference to vulnerable adults in the community. We also want people who are committed to developing their own professional skills and ability.

You don’t need any formal qualifications to apply for our Residential Support Worker positions. You simply need to have the right qualities:

  • Understanding of the sensitivity to the needs of people with learning disabilities
  • A willingness to encourage and support people with learning disabilities to access activities and facilities in the community
  • Respect for the cultures and beliefs of the people we support
  • The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw up its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person centred approach
  • A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role

Your Responsibilities

As a Residential Support Worker, your responsibilities will include:

  • Working with and supporting adults with learning difficulties to create positive outcomes and promote independence
  • Direct practical interactions with service users; including cooking, personal care and engaging with the wider community
  • Organising the shift, communicating with colleagues to plan and coordinate activities
  • Engagement in planning, implementation and delivery of care plans
  • Working in partnership with other agencies
  • Report writing and attending/contributing to reviews as required
  • Ensuring all your training requirements are met and recorded accurately

Our residential homes for adults with learning difficulties are inspected on a regular basis and we are very proud of the quality of our residential services for adults within Surrey. As a result, we have invested in our homes and staff and plan to continue this in order to achieve a service that is ambitious, innovative and responsive to the needs of service users within our care.


You will receive Full Induction Training (including mandatory training), as well as the opportunity to undertake further Personal Skills Training under regular staff supervision. You will complete the Care Certificate within 12 weeks of the start of your employment and opportunities for further study are available.

To be shortlisted to interview for this position your application will clearly evidence:

  • An ability to follow care plans and shift leader guidance
  • An ability to demonstrate an understanding of some of the issues facing vulnerable adults
  • Flexibility to organise the workload efficiently and execute it to a high standard
  • A committed, positive and flexible attitude

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

The job advert closes at 23:59 on 31/05/2022.

Please note that applicants will be shortlisted and interviewed on an ongoing basis, therefore we encourage an early application.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Contact Details

For an informal discussion please contact Diana Glassett on 01737 737290 or by e-mail at diana.glasset@surreycc.gov.uk.

We look forward to receiving your application, please click on the apply online button below to submit.


From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from a generous local government salary related pension and an annual leave allowance. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Apply Now

  • Employer: Surrey County Council
  • Reference: orbis/TP/2505/23182
  • Published: Wed 27/04/2022, 10:29 AM
  • Closing on: Wed 01/06/2022, 0:59 AM
  • Working Pattern: Flexible Hours
  • Hours: 0.0 hours per week
  • Salary: £11.69 per hour + annual leave allowance
  • DBS Check: Yes
  • Location: Banstead

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