An exciting new opportunity has opened at Building Control Solutions for a Technical Support Officer to join our Service.
ABOUT THE JOB
As a valued member of our team, you will contribute to providing first-class administration support for our team of surveyors within Building Control, our partners and other departments within the Local Authority work closely with us in Building Control.
This exciting opportunity includes communicating regularly via telephone, email, and face to face with the general public, therefore customer service skills and experience are key to this role.
As the Technical Support Officer, you will be booking site inspection visits and dealing with telephone, email, and postal enquiries you will be required to record and validate Building Regulations applications, issue decision notices and lots more.
You will need to work collaboratively and positively with team members and other departmental colleagues to identify improvements in working practices, and customer service initiatives and assist in our continued drive to digital practices.
We are seeking a highly organised, conscientious, and strong team player to join our very busy and fast-paced Support Team. Ideally, you will have worked within a Planning or Building Control department and have experience in using Microsoft Office products and be educated to GSCE or an equivalent level.
In addition, we will support you through the Level 3 Technical Support qualification which we would expect you to undertake within the first year.
Building Control Solutions is a partnership between Wokingham Borough Council and West Berkshire Council. We have been awarded an ISO 9001 Quality Accreditation for our services and are looking forward to the future and taking on more ambitious projects than ever before.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff, other workers, and volunteers to share this commitment.
We’re passionate about providing an environment where our people can thrive. In return for your contribution, we offer personal learning and development opportunities, and you’ll receive fantastic benefits such as flexible working, the local government pension scheme, generous annual leave entitlement and an employee benefits scheme offering a range of discounts.
We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and welcome applications from underrepresented groups.
Due to the Coronavirus pandemic, most of our staff are continuing to work from home at present but a phased return to the office is possible.
If you have the desire to be part of something special and make a difference in your community, we want to hear from you!
Building Control Solutions is committed to protecting the community, through our unparalleled expertise across the region. We provide trusted, high-quality advice helping us to be the provider of choice for Building Control services across Berkshire and beyond.
- Flexible Working - Opportunity to make your working arrangements work for your individual circumstances. We are open to remote working and flexible working hours subject to business needs.
- Pension - Generous local government pension scheme with significant employer contributions.
- Annual Leave - 30 days annual leave for full time plus bank holidays.
- Professional Subscriptions - Payment of one professional subscription.
- Personal Learning and Development - Personal learning and development programme.
- Discount Scheme - Staff discounts for local and national businesses and services, including Microsoft Office and o2.
We wish to make the application process as straightforward as possible, so we just ask that you upload your CV and provide further information against a couple of specific questions.
This recruitment campaign is being managed by JGP Resourcing. Please contact James Miller for more information about this role at firstname.lastname@example.org or 07401 070140.
Don’t miss out on this fantastic building control opportunity in Berkshire. Apply today!