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Senior Insight Analyst

  • Employer: Royal Borough of Kingston Upon Thames
  • Reference: RBK/22/199594
  • Published: Fri 10/06/2022, 11:54 AM
  • Closing on: Sun 10/07/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £34,809 - £50,700 per annum
  • DBS Check: No
  • Location: Kingston upon Thames

About the Borough 

This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.

Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.

We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.

Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.

About the Role 

Our Senior Insight Analysts help us turn raw data into insights and recommendations that will shape real change for Kingston residents. You'll create and lead data projects, engaging stakeholders and helping influence service design and decision making to bring about positive outcomes.

You will proactively seek out opportunities for exploratory data analysis, execute this analysis utilising advanced analytics techniques, and importantly, present your findings in an easy to understand and compelling way, making use of data visualisation tools such as Google Data Studio.

Key activities include:

  • Ensuring senior management have the evidence on which to base strategic and service specific planning
  • Working with (and potentially training) colleagues in the team, across the Council and in partner organisations to provide data insight expertise and develop the use and understanding of data
  • Leading projects within Insight & Data Team
  • Database report writing
  • The ability to interpret what data is telling us and communicate this to a range of audiences through effective visualisation and presentation
  • Responsibility for key team deliverables
  • Looking forward and creating/developing relationships with data specialists in all sectors to understand and research new data streams and analytic options for use in the Council

About Us 

Insight & Data Team

The Insight & Data Team provides an information and data analytics function for the whole Council. Our local authority is passionate about evidence led service design and transformation and the team has a key role to play in that. The range of services accessing our team ensures that we have a varied, stimulating portfolio of projects.

Our team performs a variety of tasks including specialist statutory functions for Adult Social Care, Children’s Services, Public Health and Community Safety. We also provide demographic and open data via the Kingston Data website, and data insight via needs assessments, data analysis, interpretation and visualisation. 

The role of Senior Insight Analyst involves a variety of tasks from the list above and may become a specialist in one or more of the areas.

About You 

We are looking for a positive and enthusiastic person to join our close-knit team. The successful candidate will need to have the experience to lead workstreams and work independently to meet deadlines, whilst also being a strong team player who can work collaboratively within the team, organisation and with partners. Exceptional communication skills, both verbal and written, and a meticulous approach to data analysis are vital to this role.

Required Qualifications & Experience

  • Significant experience in data analytics (local government experience desirable)
  • A strong level of proficiency using programming languages such as SQL and R
  • Writing and designing reports from databases and experience in data warehousing
  • Data governance, management and security experience
  • Proven Excel and statistical analysis skills
  • Data analysis using a variety of systems and packages - experience in using some of the following software would be desirable: Google Suite, ArcGIS, Business Objects and Crystal Reporting, RStudio, Python

Further information as to the key skills and experience for the role can be found in the role profile.

Our Offer To You 

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. The COVID-19 pandemic has required us to be even more flexible in how we work and manage staff workloads, ensuring they have the correct equipment and resources to be able to maximise their talents and looking after their wellbeing.

Employees have access to a wide range of benefits, some of which include:

  • Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
  • Three volunteering days per year
  • Flexible and agile working arrangements
  • Comprehensive learning and development programme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Interest free season ticket loans
  • Local Government Pension Scheme
  • Bicycle loan facilities and cycle to work scheme
  • Zip car scheme
  • Free eye tests and contribution towards glasses
  • Confidential wellbeing and counselling support
  • Subsidised gym membership

Anticipated Interview Date(s) 

W/c 18th July

How to Apply

Please apply online via the link provided outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role.

Please ensure you refer to the requirements outlined in the job profile when completing your application.

Apply Now

  • Employer: Royal Borough of Kingston Upon Thames
  • Reference: RBK/22/199594
  • Published: Fri 10/06/2022, 11:54 AM
  • Closing on: Sun 10/07/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £34,809 - £50,700 per annum
  • DBS Check: No
  • Location: Kingston upon Thames

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