Administrator

The starting salary for this role is £23,243 per annum, working 36 hours per week.

Our social care business support teams provide support to front line social care workers and, whilst you won’t be required in the office 5 days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Defined working hours are Monday – Friday 08:50-17:00 to ensure full cover is provided to operational teams and front-line call lines.

Children, Families and Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high-risk and high-need groups. Our administration teams support front line social care and education staff.

We currently have two vacancies for administrators in our Business Support team based at Ashley Park House in Walton-on-Thames:

1 x Permanent, full time (36 hours per week)

1 x fixed term (until March 2023), full time

Working within our Children’s Services and Social Care Team you will play an integral part in the day to day running of the department and all things admin. You will organise multiagency meetings on behalf of the social care teams, liaise with professionals both within social care and with other agencies, keep track of information, update and maintain spreadsheets and databases, take meeting notes and subsequently distribute to involved parties, ensuring timescales are met and also provide performance information.

You will be highly organised, willing to take responsibility and use initiative, and be comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.

Excellent interpersonal skills are essential along with a high level of written and oral communication skills. You will have experience of working with highly confidential information in a customer-focused environment and have the ability to work under pressure and to tight deadlines.

To be shortlisted to interview for this position your application will clearly evidence:

• Some experience of administrative work, or be able to evidence transferable skills which would lend themselves to this role
• Experience of working in a busy office environment 
• Excellent customer service and communication skills 
• Experience in minute/notetaking using a laptop 
• Excellent IT skills and is proficient in using Microsoft Office (Outlook, Excel, Word, PowerPoint & SharePoint)

To succeed as a Team Administrator in our team you will:

• Be a team player but able to work independently and be confident in using your initiative
• Be confident, organised and able to implement a proactive approach to your work
• Display resilience and be able to work towards tight deadlines
• Be willing to learn new skills to develop within the team and help others
• Be adaptable to change in processes as the service requires

About us

Children, Families and Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high-risk and high-need groups. Our administration teams support front line social care and education staff.

About the role

You will organise multiagency meetings on behalf of the social care teams, liaise with professionals both within social care and with other agencies, keep track of information, update and maintain spreadsheets and databases, take meeting notes and subsequently distribute to involved parties, ensuring timescales are met and also provide performance information.

You will be highly organised, willing to take responsibility and use initiative, and be comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.

Excellent interpersonal skills are essential along with a high level of written and oral communication skills. You should also have experience or understanding of working with highly confidential information in a customer-focused environment.

Does this sound like you? If so, then we welcome your application!

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

The job advert closes at 23:59 on 1st September 2022. 

Please note that applications will be shortlisted and interviewed on an ongoing basis, therefore we encourage an early application.

A Basic DBS 'Disclosure and Barring Service' check will be required for this role.

Contact details

For an informal discussion please email:

• catrina.upward@surreycc.gov.uk or carol.beeton@surreycc.gov.uk

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.