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This Vacancy has closed.

Careline & CCTV Operator

  • Employer: Runnymede Borough Council
  • Reference: 2143CS
  • Published: Thu 08/12/2022, 15:14 PM
  • Closing on: Fri 23/12/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37.5 hours per week
  • Salary: £25,224 - £27,991 per annum (plus 20% shift enhancement)
  • DBS Check: No
  • Location: Runnymede Borough Council. Civic Centre, High street, Runnymede Borough Council, Surrey

Careline & CCTV Operator

£25,224 - £27,991 per annum (plus 20% shift enhancement)

37.5 hours per week

An opportunity for a Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey.

The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring CCTV cameras and responding to calls from the elderly or vulnerable on the “Careline” Community Telecare System. You will also act as a first point of contact for all Borough related issues. This is a rewarding job with great potential for job satisfaction.

We are looking for somebody on a full or part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous.  

Full time applicants will be working a repeating 27 day shift pattern comprising of six night shifts followed by three rest days, six late shifts followed by three rest days and six early shifts followed by three rest days.

Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs.

Part time applicants will be working the same shift times for each shift but doing three days of each set separated by six rest days.

All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours.

Full training on all systems will be given.

The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police – please be advised this process can take up to 12 weeks.

For an informal chat about the position, please telephone either Harry Prior or Richard Altree, Safer Runnymede Supervisors on 01932 425060.

Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources, via humanresources@runnymede.gov.uk. or telephone on 01932 425517.

This roll is application only and CVs will not be considered. Please indicate on your application as to whether you are applying for a full or part time role. We welcome applications from all sections of the community.

Please provide an email address where possible as you may be contacted by email if you are selected to attend for an interview.

 

Closing Date: Friday 23rd December 2022 at midnight.

Interview Date: Thursday 12th January 2023 

 

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  • Privacy Notice
  • Working for Runnymede
  • Job Description & Person Spec
  • Employer: Runnymede Borough Council
  • Reference: 2143CS
  • Published: Thu 08/12/2022, 15:14 PM
  • Closing on: Fri 23/12/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37.5 hours per week
  • Salary: £25,224 - £27,991 per annum (plus 20% shift enhancement)
  • DBS Check: No
  • Location: Runnymede Borough Council. Civic Centre, High street, Runnymede Borough Council, Surrey

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