The starting salary for this role is £38,746 per annum based on a 36 hour working week.
This position is initially offered on a 12 month fixed-term or secondment basis with the potential to be extended.
When not working with our clients out in the community, we support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service.
The Mediation and Dispute Resolution Team is a brand-new team at Surrey County Council. Our ambition is to lead a solution focused, client orientated service delivery model with the aim to reduce parental recourse to SENDIST, with a particular focus on restorative practice; promoting positive outcomes and collaborative working.
We aim to lead and deliver the identification, analysis, case management and review of children with special educational needs in Surrey who are at risk of, or are in the process of, an appeal with the Special Educational Needs and Disability Tribunal Service.
About the role
As our Mediation and Dispute Resolution Officer you will play an integral role in helping to ensure that Surrey provides a world class service in relation to mediation and resolution, in line with Audit Commission and Best Value indicators.
The role of the Mediation and Dispute Resolution Officer will be challenging but genuinely rewarding for the right person. It will include: facilitating mediation, representing Surrey at mediation, Refusal to Assess and Refusal to Issue appeals, working directly with parents, schools and other professional bodies to resolve disputes as well as liaising with SEND Tribunal Officers and the SEND Area Teams.
We are looking for someone with experience in restorative practice and mediation and importantly, someone who shares our commitment to promoting positive outcomes and collaborative working.
You will need to be methodical and forensic in your analysis of case evidence, with excellent planning skills. We're looking for someone who can use their high-level communication skills to naturally foster good working relationships with SEND Casework Officers, parents, schools and settings.
To be considered for shortlisting for this position your application will need to clearly evidence:
- Knowledge of SEND decision making and the key factors that lead to robust and sustainable decisions
- Awareness of the different roles and responsibilities of multi-disciplinary professionals
- Experience of formal and informal mediation
If this role sounds like the opportunity you have been looking for we welcome your application, which should include a CV and answers to the following questions:
- Why your experience makes you a strong candidate for this post
- What makes you a good team player
- How your experience has developed your resilience to manage occasionally significant, and often unpredictable work-related pressures
- Your understanding of restorative practice and how you think it will support this role
The job advert closes at 23:59 on 26/11/2023 with interviews to follow.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.