Senior Housing Solutions Officer (12 Month FTC Maternity Cover)

About the role

This an opportunity for current or aspiring team leaders in which the successful candidate will be a key member of our statutory prevention and relief housing service for anyone who is at risk of becoming homeless, or who is homeless.

This work will involve providing housing solutions advice and support to individuals to help them sustain their existing accommodation. You will have the opportunity to lead or participate in portfolio lead projects and would be expected to provide indirect supervision to the Housing Solutions Officers in absence of the Housing Solutions Manager.

About you

We are looking for a capable and ambitious individual to provide leadership to the housing solutions officers providing advice and guidance to the team and excellent customer service to our residents.

We are looking for exceptional candidates with a range of skills including knowledge of the Housing Act 1996 (as amended) and be a team player who is articulate, organised, and able to work well under pressure delivering first class housing solutions services.

We are looking for exceptional candidates with a range of skills including:

• In Depth Knowledge of the Housing Act 1996 (as amended)
• Significant Experience in carrying out detailed assessments.
• High quality communication, both verbal and written
• A team player
• Able to work well under pressure.

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.  We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision. 

We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.

You will have the opportunity to contribute to the implementation and performance of the Council’s Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.

This post is offered on a 12 month fixed term maternity cover.

Benefits

• Hybrid working 3 days in the office, 2 days working from home
• Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave
• 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health and Dental insurance plan after 3 years’ service
• Mileage allowance

How to apply

For more information on the role and to apply please visit: Runnymede Borough Council Jobs | Surrey Jobs

We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at humanresources@runnymede.gov.uk or on 01932 425516 who will be able to assist you.

For an informal chat about this role please contact Terri Holloway, Housing Solutions Manager on 01932-425836  or terri.holloway@runnymede.gov.uk

Closing Date: 4th December 2023

Interview Date(s): 13^th December 2023

If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.