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This Vacancy has closed.

Benefit Officer

  • Employer: Tandridge District Council
  • Reference: FIN/24/282429
  • Published: Wed 29/05/2024, 12:43 PM
  • Closing on: Tue 11/06/2024, 23:59 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £28,420
  • DBS Check: Yes
  • Location: Council Offices, Surrey

We are looking for an enthusiastic, motivated, and experienced Benefits Officer to join our busy Revenues & Benefits Team on a permanent full-time contract.

About the role

You will be responsible for assessing/reassessing Housing Benefit and Council Tax Support entitlement to ensure correct documentary evidence and information has been provided in compliance with legislation, best practice and ensuring correct payment is made to the claimant, landlord, Council Tax account or rent account as appropriate.

Where necessary you will calculate, allocate and set recovery action for any overpayment of benefit. Notify the claimant (and landlord if appropriate) of the details and recovery action. Refer overpayments not to be recovered to the Senior Benefits Officer for authorisation.

This position requires an enhanced DBS check.

Who we're looking for

We’d love to hear from you if you:

  • Have current experience of working within a Benefits environment and have up to date knowledge of Benefit legislation.
  • Have a good standard of education, including literacy and numeracy skills.
  • Have excellent customer service and communication skills, in person, in writing and on the telephone.
  • Are highly organised and able to work without much supervision.
  • Are comfortable working in a team and working flexibly to support your colleagues.

What we offer

In addition to the stated pay we are offering membership and contributions towards the Local Government Pension Scheme, flexible working (requiring presence in the office for a minimum of two days per week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.

Training and development will be available as required.

We offer a friendly working environment with on-site parking and proximity to Oxted Station.

Diversity statement

At Tandridge District Councill, we pride ourselves on maintaining an inclusive workplace, ensuring that equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the council’s culture and services.

We welcome, applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.

Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Want to know more?

If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.

If you’d like to know more, please read our role profile and specification, or for an informal discussion about the role, please e-mail agodfrey@tandridge.gov.uk or call on 01883 722000.

Downloads

  • Council Offices - Employee Information
  • Values and Behaviours
  • Working at Tandridge
  • Role Specification
  • Employer: Tandridge District Council
  • Reference: FIN/24/282429
  • Published: Wed 29/05/2024, 12:43 PM
  • Closing on: Tue 11/06/2024, 23:59 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £28,420
  • DBS Check: Yes
  • Location: Council Offices, Surrey

Vacancy Location